Dispatcher best practice

Personally your itinerary 

Plan your Beijing trip with Haoxing dispatcher assistance and customized your own travel itineraries with Haoxing car rental.

Haoxing dispatcher on call

Avoid travel hassles in a non-English country by staying connected to a trained Haoxingbj agent. Get telephone assistance service offered to Haoxing renters.

Haoxing free cell phone

Upon your request, we can provide a FREE cell phone during your car rental in Beijing. This is the easiest and most cost-effective way to stay connected whether traveling on business or pleasure.

Driver & Driver's Best Practice

Haoxing trains its prospective chauffeurs with its 3 steps program based on its three departments, i.e. logistic department, tourism department, and expatriate department. Haoxing Training Process Haoxing strives to recruit and train and retain the best and most caring people available to ensure the customer to receive the most possible care and attention. Drivers at Haoxing are taken as our most valuable asset. Long-term relationships between the driver and Haoxing are established through years of work towards the same goal. Training is made to standardize in Haoxing through its 3 steps training procedure. We take well care of our driver. Because we are clear that it is the driver who meets, serve and establish the caring image of our company. We care the drivers and the drivers care our customers and customers care our business. Driver information 　 Qualification of Haoxing driver Details of qualification 　 Certification Certification Haoxing driver hold A 1 driver license which allow him to drive big passenger van.  　 Driving experience Driving years More than 10 years driving  　 Driving skill  Provide a smooth, comfortable ride  Being highly evaluated by Beijing Olympic Broadcasting Company (high marks in the evaluation ) 　 Driving record safe driving record 　 　 Driver's home 　 　 　 Driver appearance Properly dressed and behaved 　 　 Driver's mobile 24hr*7 on  　 　 Driver's behavior regulation drive under customer instruction 　 　 Driver background Government check and company check Pass Beijing Olympic Committee background checkup 　 Professionalism Professional in appearance  and attitude Have working experience for Beijing Olympic Games, and have been working for oversea people. Well organized and trained 　 Local knowledge Knowledge of local routes and traffic patterns  Have been driving everyday 　 Sense of responsibility Commitment to client confidentiality  Taken as family member of customer 　 Car appearance daily car clean in the morning 　 　 Car problem prediction Years of driving enable Haoxing driver to foresee some car problem 　 　 Driver Performance Evaluation Form     Driver Name:                                                         Date:                      Evaluator’s Name:                                                          Standard Poor (0 points) Fair (1 point) Good (2 points) Excellent (3 points) Keep the car clean and tidy outside and inside         Wait for customer and open the door         Offer helping hand to carry when needed         Dress properly         Smell-smoking/clothe/car interior         Attitude towards kids         Attitude towards customer’s friends         Arrive in advance         Answer customer phone call promptly         Proper use cell phone when driving         Proper use  of the air  conditioning         Careful with gas saving         Understand customer intention         Knowledge of local routes and traffic patterns         Shunyi knowledge         Expat favorite location knowledge         Add value to customer         Commitment to the work                                           Standard Poor (0 points) Fair (1 point) Good (2 points) Excellent (3 points) Start smoothly         Stop smoothly         Use turning signal when turning         Use turning signal when changing lane         Proper use of light         Adequate following distance          Pull out when clear         Stop before stop line         Does not block the street         Speed consistent with condition         Slow for hazardous conditions         Avoid aggressive driving         Back correctly         Approach sharp curve and steep hills correctly         Maintain steady speed         Enter intersection correctly         Checks of cross traffic         Yield to others         Gets in proper line in advance of turn         Look ahead for signs and/or signals                                       Standard Poor (0 points) Fair (1 point) Good (2 points) Excellent (3 points) Slow car gradually         Passes in safe location         Grip steering wheel properly         Center car in driving lane         Aware of surroundings         Make good driving decisions         Brakes as soon as need is recognized         Avoid sudden stop         Stop smoothly without rolling back