Robert Beijing Car Rental cherish its reputation among oversea tourists and Beijing expatriate community. Their trust is the impetus for us to work harder, to meet their expectation on us, and to provide a most pleasant, close to real life trip in Beijing.

By word of mouth, we become what we are now. We know we can go nowhere without the support of our customers. Our customer is our most valuable asset.

 

Standardized service procedure

Services provided by Robert Beijing Car Rental is based its standard and regulation. Customers know the actual car they are going to use, they know chauffeur’s driving pattern and driving record, and customers can have a standardized service procedure. They know what they pay for. They can expect to receive the standard car and service each time rather than receive services vary from one time to another.

 

Have your personally itinerary and arrangement

“Great minds think differently” You can plan whatever trip you like by yourself as long as the trip is safe for yourself and will affect others. Sometimes you might in need of the support or assistance of our dispatcher or even coordinator, but they are not your guide. You remain independent.

    One of the most basic purposes of traveling is to experience different culture. By staying independent, you have the best chance to experience oriental culture. You leave the greenhouse like English environment created by travel agency and your hotel. You come to the challenging Chinese environment. You can remember the people, the place and the culture. It is a memorable trip in Beijing. See how others do Robert Beijing car rental here.

 

Communication and safety

When having your own personally itinerary in a non-English environment, you need stay connected to a trained Robert Beijing Car Rental dispatcher to avoid possible travel hassles such as finding the exit and inform your pickup position. 

     Robert Beijing Car Rental, upon your request, provide a FREE cell phone during your car rental in Beijing. This is the easiest and most cost-effective way to stay connected whether traveling on business or pleasure.

     In the most unlike case that you lost your way, you have trouble with local vendors, different idea about payment, so on and so forth. Our years of experience enable us to bring our local friend come to your side. In downtown area, our dispatcher, can come to spot.

 

Professional chauffeur and dispatcher team

We establish a long relationship not only with our customers, but also our employees. Unlike other company, our driver and dispatcher is not independent contractor, instead they are our employees. Like our customers, they are the most valuable asset of Robert Beijing Car Rental. It is them who meet and greet our customer and provide the actual service. Our employees are the most qualified in the industry. For customer, we have Customer Evaluation Survey and for the driver we have driver training program.

Confucius said：It is always a pleasure to greet a friend from afar. It is also a great pleasure to meet your old dispatcher and your old chauffeur.

 

Honesty and integrity

Our reputation among oversea visitors and expatriate community is established through long time effort and known to each other through word of mouth. The best way to keep this reputation is to be honest to your customers.

 

4. Our team - dispatcher team & chauffeur team

 

Dispatcher team

 

Dispatcher head : Robert Zhou

Education and experience

MA Degree, major in American Studies

12 years working experience in car rental business


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Dispatcher: Steven Lee

Education and experience

Doctor Degree, major in American history

Oversea study experience

5 years working experience in tourism


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See more dispatchers>>

 

Dispachter: Sandy Yuan
Education and experience
MA degree, major in American studies
3 years working experience in car rental business

Dispatcher: Amenda Gong
Education and experience
MA degree, major in practical translation
5 years working experience in car rental business

Michael Lee
Education and experience
MA degree, major in practical linguistics
5 years working experience in tourism

 

Chauffeur team

Haoxing dispatcher team

Our vans for Olympic Games

Our Trucks for Olympic Games